First National Bank of Polk County
First National Bank of Polk County contracts with an outside vendor to host information and provide Internet Banking and Cash Management services for its customers. Since the vendor is hosting these services for the bank, there is no direct contact between the customers and the bank's main computer system. The vendor requires all of its divisions and companies to take proactive steps to ensure that the systems they own or participate in contain adequate security measures to limit the possibility of unintended distribution of confidential information and the potential for fraud-related losses. State of the art firewall technology is the first line of defense in preventing unauthorized access to any information housed.
Included in this operating system is the capacity to allow only secure connections by end users. Utilizing Secure Socket Layer (SSL) technology, all transmissions of web pages and data between the financial institution and its customer are completely encrypted and are unreadable to any person or group trying to "intercept" the transmission. SSL encryption is the industry standard and is commonly used in Internet applications that require security and privacy for sensitive data.
Before the consumer accesses the Internet Banking Service Bureau solution, they are required to enter their user ID and password. Without proper login, consumers cannot see or use any web pages within the product.
Account Number Masking and Account Aliases: For security reasons, consumers' complete account number(s) never appear on the computer screen. When the account number needs to be displayed it appears as ###123456 instead of 123456789. Financial institutions have the flexibility to determine how many digits are "unmasked" and the masking will always occur from the left. Account "Aliases" are user-defined titles for the consumers accounts (i.e., "My Checking") and is used when displaying account information on the screen.
When consumers are accessing the online information, their connection is automatically converted into a secure Internet communications session.
When consumers access their account information or any other sensitive data, an encryption system is automatically activated to protect the transmission of information from unauthorized sources.
Regardless of the efforts, the relative infancy of the Internet as a broad-based communication medium when combined with the "open" nature of the Internet make it impossible to guarantee absolute confidentiality in all circumstances.